Privacy Policy
This Privacy Policy explains what personal data is processed by the Victoria Crystal online store and for what purposes.
Data Controller
The controller of your personal data is Victoria Crystal. For any questions regarding the processing of personal data, please contact us at: victoriacrystal.pl@gmail.com.
What Data We Process
When you place an order, we may process personal data such as your full name, delivery address, email address, phone number, billing information, order details, the selected payment and delivery methods, and the number of the selected InPost Parcel Locker.
Purposes of Data Processing
- processing and fulfilling orders and deliveries,
- contacting customers regarding their orders,
- processing online payments and bank transfers,
- handling complaints, returns, and service requests,
- complying with accounting and legal obligations,
- analytics and marketing activities, where the user has given their consent.
Data Recipients
Your personal data may be shared with entities involved in order fulfillment, such as courier companies, payment service providers, IT service providers, accounting service providers, and public authorities where required by applicable law.
Cookies
The online store uses cookies necessary for the operation of the shopping cart, customer accounts, payment processing, saving user preferences, as well as for analytics and marketing purposes. You can manage or change your cookie preferences through your web browser settings.
Your Rights
You have the right to access your personal data, request its correction, deletion, restriction of processing, data portability, object to processing, and withdraw your consent at any time where the processing is based on your consent.
Data Retention Period
We retain your personal data for as long as necessary to process your order, handle complaints and returns, and for the period required by applicable law, in particular accounting and tax regulations.
